Canine Concierge NYC Refund Policy Form
- Non-Refundable Deposits:
For bookings of ten days or more, a non-refundable deposit of $200 is required. If a booking of
ten days or longer is canceled less than one week before the start date, 50% of the total service
fee will be charged in addition to the non-refundable deposit. - Service Refunds:
For cancellations made more than 48 hours in advance, a partial refund or credit may be
considered depending on the situation.
Cancellations made less than 24 hours before the scheduled service the full service fee will be
charged.
Holiday bookings of ten days or more, a non-refundable deposit of $200 is required. If a booking
of ten days or longer is canceled less than one week before the start date, 50% of the total
service fee will be charged in addition to the non-refundable deposit. - Booking Changes:
All changes to bookings or cancellations must be communicated via email. Changes
communicated through other means will not be accepted, and the original bookings terms will
apply. - Emergency Situations:
In cases of emergencies that prevent the use of our services, please contact us as soon as
possible. We will review each situation individually and may provide a refund or credit based on
the circumstances.